Frequently asked questions about online ordering
*** All orders placed online or in person and collected from our warehouse benefit an exclusive 20% discount before taxes on your order total. ***
Our warehouse is open exclusively on Saturdays and Sundays, from 10 a.m. to 7 p.m., and is located at 333 Rue de Rouville, Beloeil, QC, J3G 1X1. On-site, you can try out our outdoor furniture. You can also place your order and leave immediately with your items, as all our furniture comes packed in easy-to-transport boxes — perfectly sized to fit in an SUV, pickup truck, or small trailer.
We offer FREE SHIPPING CANADA-WIDE on all orders of $250 or more. For orders under $250, a flat shipping fee of $50 applies.
Our free deliveries are made every Monday during the 2026 season.
Any order placed before Sunday at 6 p.m. will be delivered the following Monday.
If you’d like to schedule delivery for a specific Monday, please contact us by phone at 438-523-3768 or email info@meublesdepot.ca.
If you need to make changes to your address or other order details, contact us promptly. We will do our best to adjust your order if it has not yet been shipped.
If you opt to collect your order from our warehouse located at 333 Rue de Rouville, Beloeil, QC, J3G 1X1,
a 20% discount before taxes will be automatically applied to all products in your order.
Yes it’s possible. Simply let us know when we call you to schedule delivery on Sunday. You can also contact us by phone at 438-523-3768 or by email at
info@meublesdepot.ca.
Deposits are refundable within 30 days of purchase. After this period, deposits are no longer refundable. A 3% fee will be applied for any refund request prior to scheduled delivery or pickup.
If your order has not yet been shipped, it may be canceled. A 3% fee will be deducted from the total amount.
If your order has already been delivered, it may be returned and refunded provided the product is unused and in its original packaging.
Return shipping costs are the customer’s responsibility.
You have 15 days after receiving your product to request a return, provided the item is unused and in its original packaging.
Return shipping costs are the customer’s responsibility.
If a product is out of stock on our website, we will inform you of the estimated lead time for its availability. You can choose to wait for the product to become available while retaining the original price or cancel the order, in which case a full refund will be made.
If your product has a manufacturing defect and is covered by warranty, contact our customer service. We will evaluate whether repair or replacement is possible based on the terms of our warranty. Contact us by clicking here.
If you notice a manufacturing defect, contact us providing details and photos. We will replace or repair according to the terms of the warranty.
If you need assistance with installation, contact our customer service for advice or to arrange installation. By phone at 438-523-3768 or by email at
info@meublesdepot.ca. Assembly and installation fees will be charged.
Of course! All our products are 100% modular and can be adjusted to the size of your space. See the dimensions of each product for more details.
An invoice will be sent to you by email after purchasing your order. If you require an additional copy, contact us by phone at 438-523-3768 or by email at
info@meublesdepot.ca
Product availability is indicated on their respective page. If you cannot add the item to your cart, it means it is out of stock. However, you can contact us to find out the restocking date at 438-523-3768 or by email at info@meublesdepot.ca.
You can ask any questions you may have by contacting us by phone at 438-523-3768 or by email at info@meublesdepot.ca. Our experts will be happy to answer you.
The dimensions and specifications of each product are available on its web page. See this section for detailed information before purchasing. You can also view additional documentation on the product page.
Yes, we offer financing options through Affirm, with interest-free payment plans over 3 to 12 months. An 18 or 24 month plan with interest is also available.
For more details, please visit our financing page.
We accept Visa, Mastercard and American Express credit cards. Cash and debit cards are also accepted.
Yes, you can call us at 438-523-3768 or by email at info@meublesdepot.ca to place your order directly with one of our specialists.
